Hotel Reopening Information
The Hotel is ready for re-opening on Monday 6th July
We are now taking bedroom reservations, either by phone on 01274 607866 option 1, or by emailing email@example.com
Changing the way we do things
Check in/Check Out – Will be contactless where possible. You will receive a registration form the day prior to arrival, by email that we would ask you to check, fill in any missing information and then email back to us before you arrive. When you arrive, visit Reception to collect your key card for your room and Reception will direct you to your room.
On the morning of check out Reception will email you a pdf copy of your invoice. Please note that the invoice address must be completed on the registration form for us to include it on your invoice
Payment – We will send you a payment link the day prior to arrival, for you to click and pay. Any food ordered will also be taken at the same time. If you have booked past the deadline then we will take payment upon booking.
Housekeeping – If you are staying with us for more than one night, there will be no housekeeping, extra laundry and extra tea/coffee etc can be requested. Our rooms will be left vacant for a minimum of 24 hours after each check out to ensure a thorough deep clean.
Food & Drink – We have a basic menu available during your stay, that will be sent to you on the confirmation email at time of booking. This menu will be under review, and is in place for W/C 6th July and W/C 13th July so far, or you can view on our website now by clicking here. Food must be pre-ordered the day prior to arrival, and prepaid.
Food orders can be placed by telephoning the Hotel, or by sending it through to firstname.lastname@example.org.
At the moment we will not be open for non-resident’s.
Breakfast – We are able to provide a Continental Grab N Go breakfast for £5.00 per person, or a Full English Breakfast for £6.95 per person. Both options can either be served to your room, or in the Restaurant. Menu can be found here.
For anyone who has booked a Bed & Breakfast rate this will be included for you, but you would need to tell us which option you would like, and a time. All breakfasts must be pre ordered the day before so we can monitor occupancy levels for the Kitchen.
We have measures in place to protect both our guest’s and staff:
- Plexi-glass screens at Reception
- Floor signs advising where to wait
- Card payments only where possible
- Hand Sanitiser available on arrival, and throughout the hotel.
- Enhanced cleaning schedules, and regular cleaning of the public areas – Reception/Toilets
One way system throughout the Hotel where possible
- Staff Training
We are still awaiting guidance on when functions, weddings and conferences can take place again, so at the moment we remain closed for these events.
We hope our guests are all well, and have been staying safe – and we look forward to welcoming them back to the Hotel.