Hotel Reopening Information
The Hotel re-opened on Monday 6th July
We are now taking bedroom reservations, either by phone on 01274 607866 option 1, or by emailing email@example.com
Changing the way we do things
Check in/Check Out – Will be contact less where possible. You will receive a link to complete check in registration the day prior to arrival. When you arrive, visit Reception to collect your key card for your room and Reception will direct you to your room.
On the morning of check out Reception will email you a pdf copy of your invoice. Please note that the invoice address must be completed for us to include this on your invoice.
Payment – We will send you a payment link the day prior to arrival, for you to click and pay. This email will come from Secure Trading, our Payment Provider.
Housekeeping – If you are staying with us for more than one night, there will be no housekeeping service, extra laundry and extra tea/coffee etc can be requested from Reception.
Food & Drink – While our Bar is open serving limited drinks, our Restaurant is closed until further notice..
Breakfast – We are able to provide a Continental Grab N Go breakfast for £5.00 per person – Menu can be found here.
For anyone who has booked a Bed & Breakfast rate this will be included for you.
We have measures in place to protect both our guest’s and staff:
- Plexi-glass screens at Reception
- Floor signs advising where to wait
- Card payments only where possible
- Hand Sanitiser available on arrival, and throughout the hotel.
- Enhanced cleaning schedules, and regular cleaning of the public areas – Reception/Toilets
One way system throughout the Hotel where possible
- Staff Training
We hope our guests are all well, and have been staying safe – and we look forward to welcoming you back to the Hotel.